Privacy Policy

Leister AG complies with the Act on the Protection of Personal Information of Japan (APPI) and related laws when handling personal information in connection with its Japan-facing websites and online shops.

1. Personal Information We Collect

Personal Information We Collect

We may collect the following personal information:

Name
Company name, department
Address
Telephone number
Email address
Shipping information
Order details and purchase history
Payment-related information (credit card details are handled by payment providers)
Cookie
IP address, cookies, access logs, device information
Inquiry content

2. Purpose of Use

Purpose of Use

We use personal information only for the following purposes:

Order processing, payment, delivery, and after-sales support
Responding to inquiries
Operation and improvement of the Services
Marketing analysis and service improvement
Promotional communications with user consent
Fraud prevention and security
Compliance with legal obligations

3. Provision to Third Parties

Provision to Third Parties

We do not provide personal information to third parties except where:

Consent has been obtained
Required by law
Necessary to protect life or property

4. Outsourcing

Outsourcing

We may outsource processing to service providers (e.g., logistics, payment processors, IT providers) and supervise them appropriately.

5. Overseas Transfers

Overseas Transfers

Personal information may be transferred outside Japan.
In such cases, we ensure compliance by:

Obtaining user consent
Transfer to countries with equivalent protection
Implementing contractual and organizational safeguards

6. Cookies

We use cookies for functionality and analytics.

Users may disable cookies via browser settings.

7. Security Measures

Security Measures

We implement reasonable security measures to protect personal information.

8. Requests Regarding Personal Data

Requests Regarding Personal Data

Users may request:

Notification of purpose of use
Disclosure
Correction, addition, deletion
Suspension or deletion

9. Policy Changes

Policy Changes

This policy may be updated without prior notice.

10. Contact

Contact

Leister AG
Galileo Street 10
CH-6056 Kägiswil
Switzerland
E-mail: compliance@leister.com